PKR65 Privacy Policy

1 Introduction

PKR65 ("we," "us," "the platform") takes the privacy of its players seriously. This Privacy Policy sets out in plain terms what personal data pkr65 collects from players registered on the platform, how that data is used, when and with whom it may be shared, and what rights you have in relation to your own information.

We collect only the data that is genuinely necessary to operate the platform, process PKR deposits and withdrawals, maintain account security, and comply with the obligations that apply to us as an online gaming operator. We do not collect data for the sake of it, and we do not monetise your personal information by selling it to advertisers or data brokers.

This policy is written in clear English for Pakistani players. If you have any questions about how pkr65 handles your data that are not answered here, please contact the support team through the channel available in your account dashboard.

2 Data We Collect

PKR65 collects personal data at several points during your use of the platform. The categories of data we collect and the occasions on which they are typically gathered are set out below.

We do not collect sensitive personal data such as biometric data, health information or religious beliefs. We collect only what is stated above and only for the purposes described in this policy.

3 How We Use Your Data

PKR65 uses your personal data for the following purposes only:

• Account management: to create, maintain and secure your pkr65 account, including processing login sessions and account settings changes.
• Identity verification: to confirm that you are who you say you are before processing withdrawal requests, as required for account integrity.
• Payment processing: to facilitate PKR deposits and withdrawals through JazzCash, Easypaisa, Raast, bank transfer and other supported payment methods.
• Fraud prevention and security: to detect, investigate and prevent irregular account activity, bonus abuse, multiple account registrations and other conduct prohibited under our Terms and Conditions.
• Platform improvement: to analyse usage patterns in aggregate — such as which slot games, fish games, live casino tables and cricket betting markets are most popular — in order to improve the platform for Pakistani players.
• Customer support: to respond to support requests, account queries and dispute resolution requests submitted through your account dashboard.
• Marketing communications: to send you information about promotions, bonuses and platform updates where you have opted in to receive such communications. You can unsubscribe at any time through your account notification settings.
• Responsible gaming: to monitor account activity for signs of problem gambling behaviour and to apply deposit limits, reality checks or self-exclusion restrictions that you have set yourself through the responsible gaming tools in your account.

PKR65 does not use your personal data for any purpose not listed above without first updating this Privacy Policy and notifying you where required.

4 Payment Data

When you make a PKR deposit or request a withdrawal on pkr65, your payment details are handled with particular care. Payment transactions are processed through the relevant payment provider — JazzCash, Easypaisa, Raast, your bank or your card issuer — and pkr65 receives only the reference information necessary to confirm the transaction has been completed successfully.

• PKR65 does not store your full JazzCash or Easypaisa PIN, your bank account login credentials or your card CVV number on our servers.
• Payment reference data (such as the last four digits of a card or a partial mobile wallet number) is retained solely for the purpose of verifying that withdrawals are returned to the same payment method as the original deposit.
• All payment data in transit between your device and pkr65 servers is protected by TLS encryption.
• PKR65 may request proof of your payment method — such as a screenshot of your JazzCash account showing your registered mobile number — as part of the identity verification process before approving a withdrawal. This document is used for verification only and is not retained beyond the period necessary for the verification review.

5 Cookies & Tracking

PKR65 uses cookies and similar session technologies to make the platform work properly and to improve your experience. Cookies are small text files stored on your device when you visit the pkr65 website. They are used for the following specific purposes:

• Essential cookies: required for the platform to function — for example, to keep you logged in during a session and to maintain your account state as you navigate between slots, live casino and betting sections.
• Preference cookies: used to remember your settings such as preferred language, game layout and responsible gaming reminders you have set.
• Analytics cookies: used to collect anonymised data about how players use the platform — which games are opened most often, average session length, and similar aggregated metrics — to guide platform improvements.
• Security cookies: used to detect and prevent fraudulent logins and to protect your account from unauthorised access attempts.

PKR65 does not use cookies to track your activity on websites other than pkr65.win. You can manage or delete cookies through your browser settings at any time. Disabling essential cookies may prevent some parts of the platform from functioning correctly.

6 Data Sharing

PKR65 does not sell or rent your personal data to any third party. We may share your data with a limited number of trusted service providers who assist us in operating the platform, strictly for the purposes described in this policy and under written data processing agreements that require them to protect your information.

• Payment processors: JazzCash, Easypaisa, Raast, banks and card networks receive only the transaction information necessary to process your PKR deposit or withdrawal.
• Game providers: the studios that supply slot games, fish games and live casino tables may receive your session and game data for the purpose of delivering the game, resolving technical disputes and calculating RTP. Game providers are not permitted to use this data for their own marketing.
• Identity verification partners: where pkr65 uses a third-party verification tool to check the authenticity of CNIC or other documents, your verification data is shared with that provider solely for verification purposes and is not retained by the provider beyond the verification process.
• IT and platform infrastructure providers: hosting, security and platform monitoring services may have access to technical and usage data as part of delivering the underlying infrastructure that pkr65 runs on. These providers operate under strict confidentiality obligations.

PKR65 will never share your personal data with advertisers, data brokers, affiliate marketers or any other commercial third party for their own use. We do not share your data with other gaming platforms or competitors.

7 Data Retention

PKR65 retains your personal data only for as long as it is necessary for the purposes described in this policy. The table below gives an indication of typical retention periods for the main categories of data.

After the applicable retention period your data is securely deleted or anonymised so that it can no longer be linked back to you as an individual. If you request deletion of your account and data before the end of the standard retention period, pkr65 will fulfil the request to the extent permitted by applicable data retention obligations.

8 Security Measures

PKR65 applies technical and organisational security measures to protect your personal data against unauthorised access, loss, alteration or disclosure. These measures include but are not limited to:

• TLS encryption for all data transmitted between your browser or mobile device and pkr65 servers.
• Encryption at rest for sensitive data fields including identity and payment information stored on pkr65 databases.
• Access controls that restrict which internal personnel can view personally identifiable player data, limited to those with a genuine operational need.
• Regular security reviews and monitoring of platform infrastructure to detect and respond to potential vulnerabilities or intrusion attempts.
• Two-factor authentication options available for player accounts to reduce the risk of unauthorised login.

While pkr65 takes all reasonable steps to protect your data, no online platform can guarantee absolute security. You play an important role in protecting your own account — please use a strong, unique password for your pkr65 account and do not share your login credentials with anyone. If you suspect your account has been accessed without your authorisation, contact pkr65 support immediately through your account dashboard.

9 Your Rights

As a pkr65 player you have the following rights in relation to your personal data. To exercise any of these rights, please contact the pkr65 support team through the channel available in your account dashboard.

• Right of access: you can request a copy of the personal data pkr65 holds about you. We will respond to access requests within a reasonable timeframe.
• Right of correction: if any of the personal data we hold about you is inaccurate or out of date, you can ask us to correct it. Some information — such as your registered name — requires supporting documentation to update.
• Right of deletion: you can ask pkr65 to delete your personal data. Deletion will be carried out to the extent permitted by applicable data retention obligations. Transaction records, for example, may need to be retained for a statutory minimum period.
• Right to restrict processing: in certain circumstances you can ask pkr65 to restrict how your data is used while a query or dispute is being resolved.
• Right to object: you can object to pkr65 using your data for direct marketing at any time. You can also object to other types of processing in specific circumstances.
• Right to data portability: you can request a copy of your data in a machine-readable format so that you can transfer it to another service provider if you wish.

10 Marketing Communications

PKR65 may send you information about platform promotions, bonus offers, new game launches and PSL or T20 cricket betting specials where you have opted in to receive marketing communications during registration or through your account notification settings.

• Marketing messages may be delivered by email, SMS or in-platform notification depending on the contact preferences you have set in your account.
• You can opt out of all marketing communications at any time by updating your notification preferences in your pkr65 account settings or by contacting the support team.
• Opting out of marketing communications will not affect important account communications such as security alerts, verification requests, withdrawal confirmations and responsible gaming notifications — these are considered essential account communications and cannot be disabled.
• PKR65 will not pass your contact details to third parties for their own marketing purposes under any circumstances.

11 Children's Privacy

PKR65 is strictly an adults-only platform. Registration is open only to individuals who are 18 years of age or older. PKR65 does not knowingly collect personal data from anyone under the age of 18.

If pkr65 discovers or is notified that an account has been registered by a person under 18, that account will be immediately closed, any balance will be handled in line with our Terms and Conditions, and any personal data collected in connection with the account will be deleted promptly.

If you are a parent or guardian and believe that a minor in your care has registered a pkr65 account, please contact the support team immediately through the account dashboard contact channel so that the matter can be resolved without delay.

12 Policy Updates

PKR65 may update this Privacy Policy from time to time to reflect changes in how we operate the platform, changes in data handling practices or updates in applicable requirements. When changes are made, the revised policy will be published on this page with an updated "Last updated" date.

Where a change is material — meaning it significantly affects how your data is used or the rights available to you — pkr65 will notify registered players via the contact details held on their account before the change takes effect. Continued use of the pkr65 platform after a policy update constitutes your acceptance of the revised Privacy Policy.

We encourage you to review this page periodically so that you are always aware of how pkr65 handles your data. For questions not answered here, please visit our FAQ page or contact support through your account dashboard.